GENERAL QUESTIONS, PHONE & EMAIL



SIZING & FITTING QUESTIONS
Please refer to our size chart found [here] or on each suit's page which also has a list of commonly asked questions and answers. If you have any question, feel free to email us or call directly to talk to one of our fitting experts.


CUSTOM SIZING
We currently do not offer made-to-measure custom sizing or alterations, but our standard sizes will match most people.



PURCHASING INDIVIDUAL JACKETS OR SUIT PANTS
We do not have separates for sale.

HEMMING
 
All suits come with unfinished bottoms. If you need them to be hemmed, we recommend that you take them to your local tailor.

YOUR CREDIT CARD NOT WORKING ON OUR WEBSITE?
 
Please ensure that the billing addresses on your order matches the information on your credit card account. If your credit card cannot be processed, please call the card issuer’s customer service number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.


CONTACT US
For all general questions and questions about an existing order, please email us at info@alaindupetit.com.
We will do our best to respond to you ASAP, but please allow up to two business days for all responses.
We reply to each and every email we receive.
If you haven't received a reply from us, please check your spam folder.
If you would like to speak to someone about sizing questions, please call (628) 400-1341.
Our phone support team is only to help with sizing questions.
Customer service hours:  Monday - Friday 9:00 a.m. - 5:00 p.m. PST., excluding holidays.